Luton & Dunstable Maternity Neonatal Voices Partnership
We are an independent NHS advisory group, made up of service users, and their families, commissioners and providers (midwives and doctors) working together to review and contribute to the development of local maternity care.
We collect service user feedback through a variety of means, such as our survey, listening events, community outreach and site visits. We share all feedback with staff at the maternity unit and look for trends and themes. These are shared with the people who shape maternity services including the Director of Midwifery, Head of Midwifery, Neonatal Operational Manager Head of Obstetrics and Commissioners. We ask them how they will make changes as a result. We review and co-produce on these themes through projects with maternity services, involving service users wherever we can.
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